When will my order ship?
Orders are usually processed within 1–2 business days. Once shipped, you'll receive a tracking number via email.
Do you ship internationally?
Yes, we ship worldwide. Most orders are shipped from our main warehouse in China. Delivery time depends on your location.
What is your return policy?
You can return your item within 30 days of delivery, no questions asked. The product must be in its original condition.
What if I receive a faulty or incompatible item?
Please contact our support team with photos or a video. We’ll help you troubleshoot or offer a replacement if needed.
How do I update the firmware or software?
You’ll receive instructions in the user manual or via email. If you need assistance, feel free to contact our tech team.